Frequently Asked Questions - In Person & Telehealth Psychology

OneMind Psychology and Wellness


1. What type of therapy does OneMind psychology offer for Mens mental health?

OneMind Psychology and Wellness provides evidence-based therapy for men experiencing stress, anxiety, depression, trauma, relationship challenges, and life transitions. Therapeutic approaches may include Cognitive Behavioural Therapy (CBT), trauma-informed therapy, EMDR, and practical skills-based strategies designed to support emotional wellbeing, resilience, and meaningful change. Sessions are tailored to each individual in a supportive and non-judgmental environment. They may be conducted via telehealth or in person.

2. What are the fees for services at OneMind Psychology and Wellness, and do they accept Medicare referrals?

Fees for a private session or a medicare rebated session are $210. OneMind Psychology and Wellness accepts valid Medicare Mental Health Treatment Plan referrals, allowing eligible clients to receive a Medicare rebate of $98.95 for psychology sessions. meaning out of pocket costs for these sessions are $110. Please contact the practice directly or visit the booking page for current fees and rebate information

3. Does OneMind Psychology and Wellness provide telehealth services across all of Australia?

Yes. OneMind Psychology and Wellness offers secure online psychology sessions (telehealth) to clients anywhere in Australia. Telehealth provides convenient access to professional mental health support from home, making therapy accessible for rural, regional, and busy individuals.

4. Do you accept DVA or veteran referrals?

Yes. OneMINd Psychology and Wellness provide services for veterans and DVA clients. Sessions are trauma informed and evidence based. A valid referral from a GP or Medical specialist is required and sessions are billed directly to DVA with no out of pocket costs to eligible clients.

5. Is OneMind Psychology and Wellness inclusive, affirming, and welcoming of LGBTQIA+ and diverse communities?

Absolutely. OneMind Psychology and Wellness is committed to creating a safe, inclusive, and affirming space for people of all genders, sexualities, cultural backgrounds, and identities, including LGBTQIA+ communities. Care is respectful, non-judgmental, and centred on each person’s lived experience.

6. How can I book an online session with OneMind Psychology and Wellness?

You can book an online psychology session through the secure online booking system available on the OneMind Psychology and Wellness website. If you need assistance, you can also contact the practice directly to arrange an appointment or discuss your needs before booking.

7. Where are the physical locations of OneMind Psychology and Wellness, and what are their operating hours?

OneMind Psychology and Wellness has a psychial location in Varsity Lakes on the Gold Coast.

8. Can I access trauma-informed psychological support online if I live in a rural area of Australia?

Yes. OneMind Psychology and Wellness offers trauma-informed telehealth therapy for individuals living in rural and regional Australia. Online sessions provide confidential, professional support without the need to travel, improving access to quality mental health care in remote communities.

9. How do I choose a psychologist experienced in treating PTSD and complex trauma via telehealth?

Look for a registered psychologist with training in trauma-informed care, EMDR, and evidence-based trauma therapies, as well as experience delivering therapy online. OneMind Psychology and Wellness provides specialised trauma-focused support through in person and secure telehealth sessions tailored to individual needs.

10. What are the benefits of telehealth psychology services for men dealing with anxiety and depression?

Telehealth therapy offers privacy, flexibility, and accessibility, making it easier for men to seek support. Online sessions remove travel barriers, fit around work and family commitments, and provide the same evidence-based psychological treatment available in person.

11. Are there psychologists in Australia who offer EMDR therapy through online sessions?

Yes. Some Australian psychologists, including OneMind Psychology and Wellness, provide EMDR therapy via secure telehealth when clinically appropriate. Online EMDR can be an effective treatment for trauma, anxiety, and distressing life experiences.

12. Do you accept Medicare referrals for psychology sessions?

Yes. OneMind Psychology and Wellness accepts valid Medicare Mental Health Treatment Plan referrals, allowing eligible clients to receive a Medicare rebate for psychology sessions. Fees and current rebate amounts are available on the booking page or by contacting the practice directly.


13. Which therapies do you use?

I use evidence based approaches, including trauma focused therapy, cognitive behavioural therapy (CBT), Acceptance and commitment therapy (ACT) and Eye Movement, Desensitisation and Reprocessing Therapy (EMDR). Sessions include skills building and strategies for emotional regulation, nervous system regulation, managing anxiety, improving sleep and navigating day to day stressors.

14. Is therapy confidential?

Yes. All sessions are private and confidential. There will be communication between your GP or referring practitioner for continuity of care and any limitations to confidentiality will be explained in session.

15. How do I get started?

You can book a Telehealth session online or contact us at admin@onemindpsychologyandwellness.com.au

16. What if I am nervous about talking?

It is very common to feel nervous. Sessions are paced according to your comfort level and there is no pressure to talk about anything before your ready. The focus is on understanding your experiences and building practical tools for managing them.