Please get in contact with admin@onemindpsychologyandwellness.com.au

or alternatively book via website or send through an enquiry form our team will get back to you within 24-48 hours

We offer sessions outside standard office hours to assist clients to attend amidst other commitments.

Sessions have been made available before work at 7:00/8:00am and after 5:00pm.

Please be aware however these sessions do incur an ‘out of hours’ surcharge of $40, which is applied in addition to above standard session rates.

You are required to obtain a mental health care plan from your GP or psychiatrist in order to access a medicare rebate.

We provide psychological treatment under the Australian Government’s Better Access to Mental Health Care initiative. As such, you may be able to access medicare rebates, for both in person or Telehealth sessions, if you are eligible for a Mental Health Treatment Plan from your GP. Rebates can be processed directly for you at your session.

We offer services under Mental Health Care Plans for up to 10 rebateable sessions per calendar year; Eating Disorder Treatment Plans for up to 40 rebateable sessions per calendar year.

Please note you do not require a GP referral to attend, it is completely optional and simply to aid in costs. Please see below fact-sheet for more details and how you may attain one. We are happy to discuss this further with you in your initial session. Patient care plan fact sheet.

As our session times are in high demand, we require at least 48 hours notice if you need to cancel or reschedule your appointment, or a cancellation fee will be charged: $100

If you cancel the day of your session or fail to arrive for a session, inclusive of forgetting it was scheduled, the full session fee will be incurred. Day of cancellations impacts both clients waiting for a session and the psychologist who spent the morning preparing the session.

For any appointments on Mondays, notifications of any reschedules are to be received by the latest the Friday prior. Weekends are considered out of hours.

Any sessions not confirmed by 12pm the day prior, or Friday for sessions scheduled on Mondays, will be need to be removed and will be offered to the next client on the waitlist.

We do offer Telehealth sessions as an alternative should you be too unwell to attend in person.